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Privacy Policy

YSBRYDSYSTEMS LLC

Last Updated: March 24, 2026

Ysbryd Systems LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our environmental monitoring services (the "Services").

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and billing address
• Payment Information: Credit card details and billing information (processed securely through Stripe)
• Communication Data: Messages, support requests, and feedback you send us

Automatically Collected Information

When you use our Services, we automatically collect:

• Environmental Data: Temperature, humidity, and other sensor readings from your monitoring devices
• Device Information: Gateway device identifiers and connection status
• Usage Data: Log data, IP addresses, browser type, and interaction with our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our environmental monitoring Services
• Send you alerts and notifications regarding your monitored environments
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Send technical notices, updates, and administrative messages
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. SMS Notifications

With your consent, we may send you SMS text messages to notify you of critical environmental alerts (such as temperature or humidity thresholds being exceeded). These messages are sent through Twilio's messaging platform.

• Message Frequency: Varies based on alert conditions in your monitored environment
• Message and Data Rates: Standard messaging and data rates may apply
• Opt-Out: You may opt out of SMS notifications at any time by replying STOP to any message or by updating your notification preferences in your account settings
• Help: Reply HELP for assistance or contact us at the information below

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payment processing, Twilio for SMS delivery, cloud hosting providers)
• Legal Requirements: If required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: With your permission for any other purpose

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you Services. Environmental sensor data is typically retained for historical analysis and may be aggregated or anonymized over time. You may request deletion of your account and associated data by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit (TLS/SSL)
• Secure storage of credentials and sensitive data
• Regular security reviews and updates
• Access controls and authentication for our systems

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications and certain data processing
• Data Portability: Request your data in a portable format

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: